Frank F Harrison Community Association


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Statement of Service

What do we offer? What can you expect from us? What can we expect from you? How do we act on your behalf? How can you help us?

This statement gives details of the range and standard of service provided by Frank F. Harrison Community Association in line with the Guidance Quality Standard for Learning and Work.

What do we offer?

We offer impartial information on learning opportunities both within our centre and the local area. If you are looking to participate in education for fun, to re-train for work, or to improve your skills and qualifications, we are here to help and point you in the right direction! If you require further information on courses and activities please contact our friendly staff at one of our centres.

What can you expect from us?

Frank F Harrison Community Association is committed to caring for its customers and our staff adheres to the Association’s Equal Opportunities Policy. Our customers can expect from us:

  • A prompt response to their enquiry
  • Advice on the routes open to them
  • An interview with a tutor if appropriate
  • A ‘one to one’ interview if you require it
  • Clear and accurate information
  • Absolute confidentiality
  • A sympathetic ear!



We currently deliver our provision across three locations within the areas of benefit. We currently operate the Beechdale Lifelong Learning Centre, Dudley Fields Youth Centre and The Hive Community Hub.

Beechdale Lifelong Learning Centre

Providing programmes to adults and young people including leisure courses and youth provision activities, also offering room hire facilities and an in-house day nursery.

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Dudley Fields Youth Centre

Providing positive activities to young people including a youth club allowing young people to make new friends while learning new skills, we also offer a tots session.

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The Hive Community Hub

Providing community activities for adults, a youth club, parents and tots group, school uniform recycling, meeting room hire and also an in-house community library.

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We currently offer a room hire facility at 2 of our current locations, perfect for Meetings, Training, Conferences and Group Activities, and depending upon the intended use, can cater up to a capacity of 80 people, where the rooms can be setup in advance to suit your preferred layout.


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Beechdale Lifelong Learning Centre, Stephenson Square, Walsall
West Midlands, WS2 7DY

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